Billing and Account
Articles
Tutoriel
How to Cancel Your Subscription on AppSorteos
You can cancel your subscription at any time from the Billing section. Follow these steps according to your case and make sure to confirm that the process has been completed.
10 févr. 2026
Change Plan: What Happens to What You've Already Paid
Plan changes are immediate and automatically prorated: what you've already paid is deducted from your upcoming invoices.
7 juil. 2026
Are you receiving duplicate charges or more than one monthly charge?
If you see two or more charges from AppSorteos in the same month, here are the most common causes.
10 févr. 2026
Why am I being charged if I have the Free plan?
If you are on the free plan and see a charge on your card, there may be several reasons. Here we help you identify them.
10 févr. 2026
How to Check if Your Subscription Has Been Successfully Cancelled
After cancelling your subscription (or free month), it's important to verify that the process was completed correctly. Here we show you which messages confirm that your subscription is effectively cancelled.
10 févr. 2026
How the free month coupon works and how to cancel it
If you activated a promotional coupon, you have access to a free month of the Premium plan. Here we explain how it works and how to avoid future charges.
10 févr. 2026
Foire aux questions
Where can I download my invoices?
All your invoices are in Billing, with date, reason, and amount. An invoice for $0 means a coupon or credit covered the total.
7 juil. 2026
Foire aux questions
What payment methods do you accept?
Credit and debit cards, Apple Pay, Google Pay, and Link. Payments are securely processed with Stripe.
7 juil. 2026