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Articles
Tutorial
How to redeem a promo code for coins
Steps to redeem a Rafi promo code on iPhone and on Android, and what to do if the balance does not show up right away.
Oct 5, 2026
Frequently Asked Questions
Which payment methods can I use to buy coins
Payment methods in Rafi are the ones each store offers, including Pix in Brazil through Google Play.
Oct 5, 2026
Frequently Asked Questions
How do I request a refund for a Rafi purchase
Who processes refunds for purchases made in Rafi, and what can be done when the store turns the request down.
Oct 5, 2026
Frequently Asked Questions
I paid and did not receive my coins: what to do
What to send so we can verify the purchase and restore your coins when the payment went through but the balance stayed the same.
Oct 5, 2026